FAQs – Gekkodek

FAQs

GekkoDek Griptape is a high quality, dynamic artistic expression that that not only visually enhances your board or PEV, but gives a superior grip that’s key to your riding experience.
All GekkoDek designs are printed on Jessup Untragrip, produced and printed in the USA.
Yes, we take enormous pride in the quality of our products. We will replace any GekkoDek product that proves to be defective or damaged through manufacturing or normal handling processes.

Some fantastic and detailed instructional videos can be found on a number of video streaming services such as Youtube.
Keeping your deck looking amazing should be second only to wearing your safety gear at all times while riding. Our Griptape is remarkably resilient and most times will simply need a quick brush off with a stiff bristled brush. A griptape cleaning stick may also be used for more stubborn evidence of your latest adventure.
Currently GekkoDek’s designs are available in 40” x 10” which will cover most long boards & E-boards. It’s best to have a little more than you need than not enough.

Shipping costs to your area are usually determined at checkout and are on a sliding scale dependent on the number of products or items purchased in the same transaction, and the country and region.
Yes! GekkoDek offers free shipping on all orders above $199.
GekkoDek endeavours to insure your order arrives within 30 days or less, dependent on the customer’s country and region.

GekkoDek ships worldwide and to most regions.
GekkoDek uses primarly Australia Post for all domestic and international orders.

Yes we do offer refunds. Please chose your product, size and designs carefully as we do not offer refunds for change of mind.
No refund or exchange is offered once the product has been applied or removed from it's backing paper.

Please see our refund policy for information.
A refund request can be submitted within 30 days from the date of purchase.

Only in the case of the product being faulty or not as described.
Yes we do offer exchanges. Please note customers are responsable for any additonal shipping.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa & MasterCard.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
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We accept payments from major credit card companies like Visa & Mastercard. We also accept paypal.

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